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Nicky Prasetya Poernamsidi

Nicky Prasetya Poernamsidi

Master Mapping Spare part Supervisor

Apr. Bassura City, East Jakarta, DKI Jakarta, Indonesia
+6288 1234 0233
English, Bahasa Indonesia

Background


About

About

Results-driven Operations & Claims Specialist with 14+ years in insurance, procurement, and database management. Proven expertise in claims processing, vendor negotiation, team leadership, and system automation. Adept at optimizing workflows, ensuring compliance, and enhancing operational efficiency.

Work Experience

Work Experience

  • Master Mapping Spare part SupervisorAsuransi Sinar Mas

    Jul, 2022 - Present

    Experienced in spare parts data management and system automation. Strong track record in improving data accuracy, supplier validation, and system usability for high-volume automotive records.

    • Automated spare parts database system, improving accuracy by 90% for 10,000+ vehicle chassis records.

    • Led a team to validate supplier inputs, ensuring 100% SLA compliance and reducing errors by 95%.

    • Enhanced database usability by integrating catalog images and real-time price updates from authorized agents.

  • Order SpecialistAsuransi Sinar Mas

    Jan, 2022 - 2022-06-31

    Skilled in PO lifecycle management and process optimization, with a focus on system analysis and SLA compliance. Improved order efficiency by 15% through collaboration with logistics and finance teams.

    • Analyze key parameters, system configurations, and operational criteria related to the Auto Choose program.

    • Monitor the end-to-end process of Purchase Order (PO) issuance to ensure that all POs are processed and completed according to the established Service Level Agreement (SLA).

    • Streamlined order processing by collaborating with logistics/finance teams, reducing delays by 15%.

  • Purchasing CoordinatorAsuransi Sinar Mas

    Nov, 2019 - Jan, 20222 years 2 months

    Detail-oriented purchasing professional with experience in vendor negotiation and inventory optimization. Successfully reduced procurement costs by 10% and improved stock availability by 40% through system improvements.

    • Negotiated contracts with 50+ vendors, achieving 10% cost savings on annual procurement.

    • Implemented inventory tracking systems, reducing stock-outs by 40%.

  • Head of OperationsAsuransi Sinar Mas

    Sep, 2011 - Oct, 20198 years 1 month

    Experienced operations professional with 8+ years in insurance, specializing in claims management, branch finance, and office renovations. Proven ability to streamline processes, ensure compliance, and deliver projects efficiently under budget.

    • Oversee and manage the entire claims process, ensuring timely and accurate handling, particularly in Medicare, motor, and fire insurance units. Monitor claim progress to ensure efficient resolution

    • Oversaw branch finances, including tax reporting (Article 21/23) and petty cash management.

    • Renovated 5+ branch offices, completing projects under budget and ahead of schedule.

Skills

Skills

  • Microsoft Excel

    Create and analyze PivotTables and PivotCharts

    Use advanced formulas (VLOOKUP, INDEX-MATCH, IF statements)

    Automate tasks with Macros and VBA scripting

  • Data Analysis

    Collect, clean, and interpret large datasets

    Generate actionable insights and business recommendations

  • Procurement

    Source and evaluate vendors and suppliers

    Negotiate contracts to achieve cost savings and favorable terms

  • Inventory Control

    Track and manage inventory levels to prevent stock-outs and overstock

    Conduct regular stock audits and reconciliation

  • AI Prompting

    Design effective prompts to optimize AI model responses

    Fine-tune AI interactions for clarity and precision

  • Team Management

    Lead, motivate, and develop team members

    Assign tasks and monitor team performance

    Conduct training and skill development sessions

    Resolve conflicts and promote a positive work environment

    Manage resources and workflow to meet deadlines

  • Vendor Negotiation

    Prepare negotiation strategies and objectives

  • Cross-Department Collaboration

    Coordinate with multiple departments to align objectives

  • Attention to Detail

    Review and verify data accuracy and completeness

  • Claims Processing

    Review and validate insurance claims documentation

    Assess claim eligibility according to policy terms

    Coordinate with clients, adjusters, and internal teams

  • Policy Servicing

    Manage insurance policy issuance, updates, and renewals

    Handle endorsements, cancellations, and reinstatements

  • Compliance

    Monitor adherence to laws, regulations, and internal policies

    Conduct compliance audits and risk assessments

  • SLA Management

    Define and track Service Level Agreements (SLAs)

    Monitor service performance against SLA targets

  • Asset Management

    Maintain accurate records of fixed assets and inventory

    Ensure compliance with accounting and regulatory requirements

Education

Education

  • Information Technology, Bachelor's Degree, STMIK LIKMI

    Jun, 2005 - Aug, 2009

Interests

Interests

  • Research and Development

    Technology ResearchProduct Development
  • Books

    Reading